Privacy policy
Who is responsible
Stride Right is run by its owner, who is the controller for the data on this page. Write to hello@stride-right.com about anything here.
What we store and for how long
| What | Kept | Why we may keep it |
|---|---|---|
| Page views, finder answers, searches, shoes shown or opened and other clicks on the site. Each comes with the country and region, the kind of device, system and browser, the screen width and the first language your browser asks for. Views also note the site you came from and any campaign tags in the link. | Raw for 400 days, then only daily totals | Our legitimate interest in knowing how the site is used and which pages lead to sales. A random number links the steps of one page view. It lives only in the open page and never in your browser's storage. There is no cookie and no IP address. |
| Clicks on shop buttons: shoe, shop, page, country, time and the page view's random number | 400 days | Our legitimate interest in matching commissions to clicks. The link to the shop carries the same number, so a sale the shop reports can be matched to the visit. |
| A scrambled form of a form sender's IP address | 24 hours, scrambled with a key that changes daily | Our legitimate interest in keeping the forms from being flooded. |
| Fit reports | Indefinitely; the link to your email is removed when you ask | Your consent when you send one. |
| Email addresses | Until you stop every email and nothing refers to the address, plus 30 days | Your consent, confirmed by email before anything else is sent. |
| Price alerts | 30 days after they stop or expire | Your consent. |
| Follow-up emails about fit | 30 days after sending | Your consent. |
| Share links | Until the owner deletes one on request; they hold answers and shoe ids, nothing personal | Our legitimate interest in keeping the links you made working. |
No IP address is stored anywhere else. Error reports go to Sentry without IP addresses, emails or request bodies.
Cookies and your browser
Stride Right sets no cookies of its own. Your browser keeps the country you pick, once you pick one, and nothing else. Your finder answers live in the page address.
There are no trackers, pixels or ad scripts on the site. Shops you reach through our links, Amazon included, may set their own cookies to track the sale, under their own privacy policies.
Emails
We only email an address after you confirm it from an email we send. After that we use it only for what you asked: price alerts, fit questions or check-ins. Every email has a one-click stop link and our postal address.
Who processes data for us
- Vercel hosts the site and runs its server code.
- Neon runs the database.
- Cloudflare stores shoe images and generated images.
- Resend sends our emails.
- Sentry receives error reports, without IP addresses, emails or request bodies.
Your rights
You can ask for a copy of what we hold about you, ask us to correct or delete it and take back any consent you gave. Every email has a stop link. For anything else, write to hello@stride-right.com.
You can also complain to the data protection authority where you live.